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Satisfaction SURVEY
to verify our customer service

Your satisfaction level is the company’s pledge of success. The goal of this survey is to improve the quality of the services we offer our customers. The answers provided will be treated confidentially. We thank you for taking the time to fill out this questionnaire. Your comments are crucial to verify the quality of our customer service.

I presently occupy one of your apartments

Apartment building address:
Apartment #:

How long have you been occupying this apartment ?
months, years

I have moved out of the apartment

Apartment building address :
Apartment # :
 
How long did you occupy the apartment ?
months years

YOUR STAY WITH US

THE APARTEMENT
 Very satisfied
Satisfied
Dissatisfied
State of your apartment
THE BUILDING
 Very satisfied
Satisfied
Dissatisfied
State of the building
Cleanliness
THE JANITOR
 Very satisfied
Satisfied
Dissatisfied
Availability
Quality of services rendered
Discretion
Courtesy
Processing of complaints
THE CARPENTERS
 Very satisfied
Satisfied
Dissatisfied
Courtesy
Quality of services rendered
Delay between your demand and repairs
Timeliness of repairs on place
State of your apartment following the repairs

ADMINISTRATIVE OFFICE

RECEPTION DESK
Very satisfied
Satisfied
Dissatisfied
Hospitality
Timeliness of service
Phone call
CUSTOMER SERVICE
 Very satisfied
Satisfied
Dissatisfied
Ease of contact
Timeliness of service
Staff courtesy
Processing of complaints
Contact with our Rental Agent

Please indicate in the space provided any suggestions to help improve our customer service :

FOR ANY COMMENTS OR DISCUSSION,
Please contact our office at 568-5151, extension 30

 
 
IN GATINEAU : APARTMENT FOR RENT, FURNISHED APARTMENT FOR RENT, COMMERCIAL SPACE FOR RENT
LES IMMEUBLES EUGÈNE TASSÉ, GATINEAU QUÉBEC, (613) 276-5988 WEBSITE : DISTANTIA